A person with the Administrator role for your Organization on Ekamcloud.
Refers to all the content pertaining to your Organization on Ekamcloud. Comes into play when you do a Search on Ekamcloud.
With the Assisted Search, you can define your Search parameters to more granular levels and also get the effect of searching on your current search results. Assisted Search renders a contextual Search interface based on the realm you are searching on.
The person who has to execute the Task is the Assignee of that Task. A Task may be executed by a sequence of Assignees before it's Completed.
The person who assigns a specific Task is the Assigner of that Task.
Back to Work
When you Check Out from Work on Ekamcloud, you have to give the date and time you expect to be Back to Work.
These settings pertain to your Organization and refers to your Organization Name, its Ekamcloud url in the form of yoursubdomain.ekamcloud.com, the address of your Organization, its Telephone no, website and a logo. Some of this information can be changed by your Admin by editing Basic Settings.
Business Units and Locations
Your Admin can define one or more Business Units and Locations for your Organization. Users can be then aligned with specific Business Units and Locations. Used more as an informational field for Ekamcloud users in your organization to know where each employee works.
Can Manage Workgroups
This is a privilege given to certain non-admin Users. Members with this privilege can create Workgroups if this flag is set to ON, in their profile. Admins automatically have this privilege.
Check in to Work
You check in to Work when you start work on a particular work day.
Check Out from Work
You check out from Work when you finish work on a particular day.
The primary BOT on Ekamcloud. As a User, your BOT interactions are only with CordBot.
Refers to a Chat Channel: either a one-to-one Channel or a Workgroup Channel.
Close a Conversation
The act of Closing a Conversation. Conversations remain Open until they are Closed.
A Closed Conversation means that all who were expected to respond have responded or when the initiator of the Conversation is satisfied that she has received the information she was looking for. A Conversation has to be manually Closed, until then it remains an Open Conversation.
Collection of Files
Refers to Documents and Files Module. By default, every file that you upload to a Vault will have a Card associated with it. You can instead have a Collection of Files uploaded together or incrementally so that all those files and their upcoming versions are always bundled together in a single card. In other words, a Collection of Files will always stick together in a single card, within a Vault.
The second of the triumvirate of roles in a Vault or Sub-Vault in Ekamcloud Documents and Files. A Contributor has the permission to upload files and new versions thereof into the Vault, edit or modify files and view and download any file within a Vault or a Sub-Vault. The other two roles are Manager and Reader.
Refers to Formal Internal Conversations on Ekamcloud.
Informal Content that you stumble upon and share with one or more Users and/or Workgroups on Ekamcloud. All Crowdsourced Content automatically go to your Organization's Knowledgebase.
Total number of Hours spent so far on a Task. These hours may be contributed by different Assignees who worked towards the completion of the Task.
Customer Terms of Service
The Terms of Service on which your Organization uses Ekamcloud. Agreed to by the Primary Admin, including whenever a new version of the Customer Terms of Service is published.
Displays all your Pending Task numbers and Formal Internal Conversation numbers. Keeps you upto date on your Tasks and Conversations.
The Status of a Task when any work on it is temporarily suspended.
Notifications Sent to your Desktop Browser.
Documents and Files
With Ekamcloud Documents and Files module, you store all your documents, creatives and digital assets in one secure place in the the cloud and collaborate on them contextually from anywhere and on any device. Files are stored in Vaults and sub-Vaults (akin to folders and sub-folders) with each file having its own version control. Water-tight File Permissions can be defined for each Vault.
A set of icons for Chat, Conversations, Phone, Skype, Facetime and Whatsapp that you can use to talk to another User.
The act of forwarding a Task by the current Assignee of the Task to the next person who has to work on that Task.
Users with limited access on Ekamcloud. Typically your customers, clients, business partners, contractors and interns.
Ekamcloud BOTs that explain platform functionality to you step-by-step using a Conversational User Interface.
An individual unit of knowledge on Ekamcloud University. Learning Content is grouped into Knowledge Modules and assigned to Workgroups. Learning Content could be in the form of documents, web pages, videos, audio files and Ekamcloud HelpBots. You can also author Quizzes on Ekamcloud and attach it to an item of Learning Content or to a Knowledge Module.
One of the two User Types on Ekamcloud. Typically, your employees. The other User Type is Guest. Guests have limited access on Ekamcloud. Guests are typically your customers, business partners, contractors and interns to whom you want to give limited access on Ekamcloud.
Same as Performance Milestones.
Mobile Push Notifications
You get notifications on the go when you are not on Ekamcloud
My Pending Tasks
Snapshot of all the Tasks that you have assigned to others and that have been assigned to you. This is shown in numbers, on the left menu on the browser version of Ekamcloud. The same information is displayed on the Dashboard also.
Open a Conversation
The act of initiating a Formal Internal Conversation on Ekamcloud. Conversations once opened, remain Open until they are Closed.
The number of Open Conversations in which you are one of the participants.
All Incomplete Tasks
Auto-generated every time you make progress with the Tasks you are working on. Keeps everyone in your team updated about progress you have been making. Reduces the need for wasteful Status Meetings and the need for sending Status Reports. For accomplishments outside of Tasks, you can update Performance Milestones manually. Also serves as a journal of your accomplishments every single workday.
Related to Performance Milestones. Verbs that are set up in Ekamcloud for you to update accomplishments outside of Tasks. There's a set of frequently used Performance Verbs that are already set up in Ekamcloud, your Admin can create new Performance Verbs and also mask any that are already set up in Ekamcloud.
A nudge you send to another person through Ekamcloud Chat to read and respond to a Conversation or to update the latest status of a Task that the person is currently assigned to.
The person who has activated your organization on Ekamcloud is designated the Primary Admin. This role can be transferred to another Admin at any time. The Primary Admin is the person who agrees to the Customer Terms of Service. When this role is transferred to another Admin, that new person has to agree on the then prevailing Customer Terms of Service.
Primary Admin Onboarding BOT
The BOT that onboards the person who has signed up and activated your Organization on Ekamcloud.
Comes into play in Search. You can choose a Realm to Search on Ekamcloud. Workspaces, Tasks, Conversations, Documents and Files, University, Crowd-sourced Content, Chat, Howto and All Content are the Realms you can search on.
The act of Reopening a Closed Conversation.
Pertains to Formal Internal Conversations. While the second level of a thread in a Conversation is a Response, all other levels in the thread are referred to as Replies.
The content that immediately answers the original thread in a Conversation.
A Flag which clearly denotes that access to the particular content should be strictly limited to those people with whom it has been originally shared with.
Any content which has a Restricted Access Flag on it.
The act of starring a Chat Message or a Workspace Feed
A Chat Message or a Feed in Workspace, University, Crowdsourced Content or Documents and Files, which has been starred
Number of calendar days since a Task has been started
Sync with the Cloud
Applies to Ekamcloud Apps on iOS and Android. The process syncs specific data between the device and Ekamcloud servers in the cloud.
Tag Clouds are generated and displayed from the Keyword Tags attached to all the content in a particular context.
Makes it easy for you to assign, track and monitor Tasks. Critical component of the Ekamcloud platform.
Can be optionally set to ON. If Time Tracking is ON, Time Sheets can be auto-generated in Ekamcloud for a Task, for a Person, or for a Workgroup for a particular day, week, month or any custom-defined period.
A User Role on Ekamcloud. Pertains to the University. A Trainer can upload and publish Learning Content, set up and organize Knowledge Modules, author Quizzes using the Quiz Authoring tool and assign Knowledge Modules to Workgroups. A User with Admin role also has the same privileges, the Trainer role is given to a non-Admin User who can perform these specific functions in the University.
You have a Workspace for each of the Workgroups you are assigned to. You also have a Universal Workspace which has all the feeds consolidated from all the workgroup-based Workspaces as well as Conversations, Crowd-sourced Content, Learning Content and any activity with respect to Documents and Files. By default, Ekamcloud takes you to the Universal Workspace.
Delivers Learning Content that keeps your current employees and new hires continually updated on the knowledge required to perform with efficiency. Can be extended to your Customers and Partners too, to keep them updated about your products and services.
User Onboarding BOT
The BOT that onboards a User right after activation on Ekamcloud.
User Terms of Service
The Terms of Service on which you use Ekamcloud. You agree to it as you are activated on Ekamcloud and whenever a new version of the User Terms of Service is published.
File Folders are called Vaults in Ekamcloud. A Vault can have any number and level of Sub-Vaults.
Waiting on Someone Else
Where in a Task, the current Assignee is waiting for work to be delivered by someone else before she can proceed
Project Teams, Departments, Leadership Teams, Teams working from multiple locations and time-zones, cross-border teams, branch locations, field staff, support teams, Services Teams, any team working towards a common organizational goal.
Working on Today
The Task(s) that a person is working on today.
You have a Workspace for each of the Workgroups you are assigned to. You also have a Universal Workspace which has all the feeds consolidated from all the Workgroup-based workspaces as well as Conversations, Crowd-sourced Content, Learning Content and any activity with respect to Documents and Files. By default, Ekamcloud takes you to the Universal Workspace.